walker

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Welcome to my curious, yet professional, corner of the internet.
THE HIGH POINTS

I’m a web and mobile design expert focused on turning complex problems into simple, engaging experiences. Want to know how I bridge the gap between creativity and practicality? Take a look at some of my work below…

featured work

featured work

  • driving engagement by optimizing messaging UI

    UI DESIGN

    Redesigning KeyBank’s in-app messaging to be mobile-first. Here you’ll find the story of how redesigning one component increased the average click-through-rate for all messaging tiles from <1% to 16%.

    View Case Study

  • investigating communication preferences for online banking users

    UX RESEARCH & STRATEGY

    Using design thinking methodologies and workshop facilitation to envision a new alerts and paperless preferences management experience.

    View Case Study